摘要: Vanguard went from five to 95 percent of staff working from home. Since then, CIO John Marcante's team has...
It’s no secret that the onset of COVID-19 has posed many challenges for people around the globe. At Vanguard, we have been adjusting to the new landscape much like all of you: figuring out how to get our crew (what we call our employees) safely working from home while keeping business moving during this unprecedented time. I’m proud that we’ve received positive feedback, both internally and externally, for how we’ve navigated these uncharted waters.
Here are a few things that have helped our success in recent weeks:
Early on in this experience, there were many choices that needed to be made without the benefit of perfect or complete information. It can seem daunting to make decisions before testing a solution, but in a crisis of this magnitude, perfect becomes the enemy of good. As a leader, it’s crucial to be comfortable with discomfort and to make time-sensitive choices with confidence.
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