摘要： In an attempt to beat back a rise in scams and other unwanted interactions during the coronavirus pandemic, Facebook today unveiled an AI-powered Messenger feature that surfaces tips to help younger users spot malicious actors.
In an attempt to beat back a rise in scams and other unwanted interactions during the coronavirus pandemic, Facebook today unveiled an AI-powered Messenger feature that surfaces tips to help younger users spot malicious actors. The guidelines — which outline steps for blocking or ignoring people on Messenger if that becomes necessary — are intended to educate users under the age of 18 about interacting with adults they don’t know.
The Messenger announcements follow the rollout of limits on chats users can forward and a hub that spotlights pandemic resources — both attempts to limit the spread of misinformation. Despite Facebook’s renewed campaign against false coronavirus information, misleading content on the platform is still shared and viewed hundreds of millions of times, according to a report from global nonprofit Avaaz. More broadly, the U.S. Federal Trade Commission has documented over 20,000 instances of messages offering bogus testing kits, unproven treatments, or predatory loans.
Facebook’s efforts to supplement a shortfall of human moderators with AI haven’t consistently panned out. While the network is successfully using automated techniques to apply labels to content deemed untrustworthy by fact-checkers and to reject ads for disallowed items (like testing kits and medical face masks), in mid-March a bug caused Facebook’s anti-spam system to begin flagging and removing legitimate news content.
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見全文： venturebeat
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