摘要: From customer experience experts to cloud security pros, these roles could make or break your digital transformation work. Which...
As IT leaders learn more about what does – and does not work – when it comes to furthering digital transformation, they’re getting a better picture of the ideal makeup of these teams.
Certainly, there are still some must-have roles, like the DT lead, the financial analyst, and the user experience expert. But some additional roles and capabilities are emerging as increasingly valuable to their enterprise digital initiatives.
Just 22 percent of IT and business leaders surveyed for a recent Harvard Business Review Analytic Services report (sponsored by Quick Base) rated their transformation strategies as very effective. The overwhelming majority (92 percent) said that successful digital transformation requires an approach that stresses innovation at the enterprise and business process levels. “All of this tells us that to make digital transformation successful, the expertise needed transcends the CIO and IT roles,” says Deb Gildersleeve, CIO of QuickBase.
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