摘要： COVID-19 is helping organizations focus attention on what digital transformation should be all about. Here are six key areas...
Anyone who has had to deal with standing in endless lines and filling out mountains of paperwork wouldn’t likely think of the government as being on the front lines of technology. Indeed, local, state and federal government agencies are often either still running on analog processes or desperately trying to retrofit technologies to their purposes with limited success. In these unprecedented times of COVID-19 response, what sector could be more ripe for digital transformation?
This is the mission of the Technology Transformation Services (TTS): To improve the lives of the public and public servants by transforming how government uses technology. This means not only focusing on technology solutions, but also on creating momentum and sustainability, fostering a technology-first philosophy across agencies within the federal government. An approach that provides support not only in the day-to-day but during a time of crisis.
[ Read also How to foster team morale during the pandemic. ]
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